USERS PRIVACY POLICY
 

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these and In Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, as well as in its development regulations, we provide you with expanded information in this Privacy Policy.

 

INTRODUCTION

At mardejubilo.com we are committed to protecting your personal information and not using it improperly.

In this document we explain who is responsible for processing, for what purpose your personal information is going to be processed, the legitimacy for the processing, how we collect it, why we collect it, how we use it, the rights that assist you and also explain the processes we have put in place to protect your privacy.

By providing us with your personal information and using our websites, we understand that you have read and understood the terms related to the personal data protection information that is exposed. The Navigatio Association assumes the responsibility of complying with current legislation on national and European data protection, and has the objective of treating your data in a lawful, fair and transparent manner.

 

AREA OF APPLICATION

This document is applicable to Mar de Jubilo website

 

CONSIDERATIONS TO TAKE INTO ACCOUNT

 

Who is responsible for the treatment?

The Navigatio Economic Association, as promoter of the website "mardejubilo.com" is the  responsible for the treatment. If you have any questions, comments or concerns, or if you want to make any suggestions about how we use personal information, you can send an email to  navigatiosantander@gmail.com

 

Who is responsible for processing your data
Identity: NAVIGATIO ECONOMIC ASSOCIATION – (Commercial name, ALMOTACENIA)
Postal Address: Paseo Pereda, 13- 1º piso / 39004 Santander

Telephone: 683188858
Email: navigatiosantander@gmail.com

Web page:  www.mardejubilo.com

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FOR WHAT PURPOSE DO WE COLLECT YOUR PERSONAL INFORMATION?

The main reason why we collect your personal information is to facilitate and improve the service that you as a customer expect from us.

We collect your personal information to manage your purchases, orders or requests that you make to us, whether in any of the products promoted by our website, by WhatsApp messaging, applications, by phone or in a paper form.

Below, we include the main purposes of using the information we collect:

• Manage the contracting of products or services offered by the Almotacenía or through other collaborating companies such as "Exploring Cantabria", including distance sales and management of shipments and returns.

• Manage a personal account with unique registration to be used in the acquisition of products and services offered by Altomacenia or any collaborating company.

• Channel requests for information, suggestions and customer complaints for their management and resolution.

• Manage the lists of celebrations (weddings,  birthday, etc).

• Manage reservations and ticket sales for shows and sporting events promoted by Mar de Jubilo or collaborating brands such as Navigatio Santander or Exploring Cantabria.

• Conduct surveys to improve our services.

• Carry out market research and commercial prospecting, reports on consumption habits, statistical data and market trends, in order to offer you products and services that may be of interest to you.

• Carry out profiles and analyzes of the behavior of our clients when using our websites or applications, but only if you give us your consent.

• Inform about our latest products, offers, opportunities, etc. The channels we usually use are: email, postal mail, telephone, SMS, Push message, but only if you give us your consent.

• Manage the selection of personnel.

 

HOW DO WE COLLECT INFORMATION ABOUT YOU?

We collect personal information about you by different means, in some cases you will contact us to share your personal information, and in other cases we collect your personal data using other means. Below, we will explain the different ways in which we collect personal information about you and some examples in which we use such information.

 

INFORMATION YOU PROVIDE US

We collect personal information that you provide us through some of the Almotacenía, Viajes Exploring Cantabria or Navigatio Santander websites: email, mobile phone, when you contract a service, when you fill out a form, or others. In any case, at the time of collection, you will be informed of the data controller, its purpose, the recipients of the information, as well as how to exercise the rights granted by current legislation on data protection.

For example: you may provide us with information when you contact our customer service, place a purchase order, register on our websites, update your preferences and account information, fill out a questionnaire, participate in in a contest, etc.

Generally, the personal information that you provide us is: name and surname, address, ID, date of birth, email, contact telephone number and payment information. In very particular cases, and depending on the purpose and intended use of your data, data on personal, academic and professional characteristics, employment details, commercial information, social, economic and insurance circumstances, transfers of goods and services may be collected.

 

INFORMATION WE COLLECT FROM YOUR VISITS TO OUR WEBSITES

We collect and store limited personal information and anonymous aggregate statistics from all users who visit our websites, whether you actively provide us with such information or are simply browsing our websites. The information we collect includes the Internet Protocol (IP) address of the device you are using, the browser you use, your operating system, the date and time of access, the Internet address of the website through which you accessed our websites and also information about how you use our websites.

We use this information to know the loading time of our websites, how they are used, the number of visits to the different sections and the type of information that most attracts visitors. It also helps to identify if the website works correctly, and if we detect failures or errors in its operation, solve them and improve the performance of our websites, in order to offer a better service to all users.

This information is collected through cookies, for more information see the  Cookies policy  .

 

SOCIAL MEDIA

The use of social networks is becoming more and more frequent and in this sense La Almotacenia is also present in most of them, and it is another way of contacting you.

The information we collect through social media sometimes includes personal information that is available online and to the public. We always make sure that all information we use is either correctly attributed to its source or made anonymous.

These social networks are likely to have their own privacy policies explaining how they use and share your personal information. We recommend that you carefully review the privacy policies before using these social networks to be sure that you are happy with the way in which your personal information is collected and shared.

 

WHAT IS THE LEGITIMATION FOR THE TREATMENT OF PERSONAL INFORMATION?

For the treatment of your personal information we rely on legitimacy for several reasons:

• For the fulfillment of a contract and/or commercial relationship.

• For the fulfillment of different legal obligations.

• For legitimate interest, for example, for security reasons, fraud prevention, to improve our services and products through market research, or to manage requests, queries or possible claims that may arise.

• With your consent, for example, to send personalized offers from Almotacenia or collaborating brands such as Exploring Cantabria or Navigatio Santander.

 

TO WHOM MAY WE COMMUNICATE YOUR PERSONAL INFORMATION?

If you have given us your consent, the information you provide us will be managed internally for the purposes described above. Not all the purposes described involve a transfer of data.

In some cases, it is necessary for us to communicate the information you have provided to third parties in order to provide the requested service, for example, travel and hotel reservations, logistics services, transportation and delivery, installers and/or assemblers, and reforms of the home etc

Likewise, there are companies that provide us with other types of services such as: information technology (information storage and processing), security services, etc.

These third parties only have access to the personal information they need to perform those services. They are required to keep your personal information confidential and may not use it in any other way than we have requested.

Likewise, your personal information will be available to the Public Administrations, Judges and Courts, for the attention of the possible responsibilities arising from the treatment.

 

HOW LONG DO WE STORE YOUR PERSONAL INFORMATION?

We only store your personal information to the extent that we need it in order to be able to use it according to the purpose for which it was collected, and according to the legal basis for processing it in accordance with applicable law. We will keep your personal information as long as there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to delete and/or limit the processing of your data.

In these cases, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual responsibility may arise from its treatment, which must be attended and for which recovery is necessary.

 

HOW CAN YOU EXERCISE YOUR RIGHTS?

The data protection regulations allow you to exercise your rights of access, rectification, opposition, deletion, limitation of treatment, portability and not being the subject of individualized decisions before the data controller.

These rights are characterized by the following:

• Your exercise is free

• Requests must be answered within one month.

• The person in charge is obliged to inform you about the means to exercise these rights. These media must be accessible and this right cannot be denied solely because you choose another media.

• If the request is submitted by electronic means, the information will be provided by these means whenever possible, unless the interested party requests otherwise.

• If the person in charge does not process the request, they will inform, no later than one month, of the reasons for their non-action and the possibility of claiming before a Control Authority.

• You can exercise your rights directly or through your legal representative.

• It is possible that the person in charge is the one who attends to your request on behalf of the person in charge if both have established it in the contract or legal act that binds them.

 

RIGHT OF ACCESS

The right of access admits that you can contact the data controller to find out whether or not your personal data is being processed.

For more information, you can contact us at contacto@almotacenia.com

 

RIGHT OF RECTIFICATION

The right of rectification admits that you will be able to obtain the rectification of your personal data that is inaccurate without undue delay from the data controller.

Taking into account the purposes of the treatment, you have the right to have incomplete personal data completed, including by means of an additional statement.

In your request you must indicate what data you are referring to and the correction that must be made. In addition, when necessary, you must accompany your request with the documentation that justifies the inaccuracy or incompleteness of your data.

Email to exercise your rights: navigatio@navigatio.es

 

RIGHT OF OPPOSITION

The right of opposition, as its name indicates, means that you can oppose the person responsible for processing personal data in the following cases:

• When they are subject to treatment based on a mission of public interest or legitimate interest, including profiling.

• When the purpose of the treatment is direct marketing, also including the aforementioned profiling.

For more information: navigatio@navigatio.es

 

RIGHT OF SUPPRESSION

The right of deletion may be exercised before the person in charge requesting the deletion of your personal data when any of the following circumstances occur:

• If your personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed.

• If the processing of your personal data has been based on the consent you gave to the person in charge, and you withdraw it, provided that said processing is not based on another cause that legitimizes it.

• The treatment of the person in charge was based on legitimate interest or on the fulfillment of a mission of public interest, and no other reasons have prevailed to legitimize the treatment of your data.

• To have your personal data subject to direct marketing, including profiling related to said marketing.

• If your personal data has been unlawfully processed.

 

However, this right is not unlimited, in such a way that it may be feasible not to proceed with the deletion when the treatment is necessary for the exercise of freedom of expression and information, for the fulfillment of a legal obligation, for the fulfillment of a mission carried out in the public interest or in the exercise of public powers conferred on the person in charge, for reasons of public interest, in the field of public health, for archiving purposes of public interest, scientific or historical research purposes or statistical purposes, or for the formulation, exercise or defense of claims.

The person in charge of the treatment will be obliged to block the data when proceeding to its rectification or deletion.

The blocking of the data consists of the identification and reservation of the same, adopting technical and organizational measures, to prevent its treatment, including its visualization, except for making the data available to the judges and courts, the Public Prosecutor or the Competent Public Administrations, in particular the data protection authorities, for the demand of possible responsibilities derived from the treatment and only for the limitation period of the same.

After this period, the data must be destroyed. Exercise of your rights at navigatio@navigatio.es , navigatiosantander@gmail.com

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THE LIMITATION OF THE TREATMENT

This new right consists of obtaining the limitation of the processing of your data by the person in charge, although its exercise has two aspects:

You can request the suspension of the processing of your data:

• When you challenge the accuracy of your personal data, for a period that allows the controller to verify it.

• When you have objected to the processing of your personal data that the controller performs based on legitimate interest or a public interest mission, while the controller verifies whether these reasons prevail over his own.

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Request the person in charge to preserve your data:

• When the treatment is illegal and you have opposed the deletion of your data and instead request the limitation of its use.

• When the person in charge no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, exercise or defense of claims.
   

RIGHT TO PORTABILITY

The purpose of this new right is to further strengthen the control of your personal data, so that when the treatment is carried out by automated means, you receive your personal data in a structured, commonly used, machine-readable and interoperable format, and can transmit them to another controller, provided that the treatment is legitimized based on consent or within the framework of the execution of a contract.

However, this right, due to its very nature, cannot be applied when the treatment is necessary for the fulfillment of a mission of public interest or in the exercise of public powers conferred on the person in charge.

 

WHERE CAN YOU EXERCISE YOUR RIGHTS?

To be able to exercise your rights through the following:

• By written and signed request addressed to Navigatio, Paseo Pereda, 23- 1º piso - 39004 Santander, attaching a photocopy of the DNI or document that proves the identity of the applicant.

• Sending the completed and signed form together with a photocopy and/or scanned copy of the DNI or document proving the applicant's identity to the email address  navigatiosantander@gmail.com

• By calling the Customer Service telephone number: (+34)610680930.

You may submit a claim to the Spanish Agency for Data Protection, especially when you are not satisfied with the response to the exercise of your rights, for more details you can consult the website  www.aepd.es

 

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We are committed to protecting your personal information. We use appropriate technical and organizational measures to protect your personal information and privacy, and we review such measures periodically. We protect your personal information through the use of a combination of physical, computer or logical security controls, including access controls that restrict and manage the way in which your personal information and personal data is processed, administered and managed. We also make sure that our employees are properly trained to protect your personal information. Our procedures state that we may require proof of identity before we share your personal information with you.

In accordance with our guarantee of security and confidentiality, we are especially interested in offering you the highest level of security and protecting the confidentiality of the personal information that you provide us. Therefore, business transactions  They are made in a secure server environment under SSL (Secure Socket Layer) protocol.

If at any time you have problems accessing any part of our website, it may be due to the model or version of your browser or the configuration of its options. If you need us to help you find the solution or if you have any questions regarding the operation of our purchase system, call us at (+34) 679182059. We will be happy to assist you.

Internet is a medium that makes it possible to carry out commercial transactions through the network. For this reason, one of the main concerns on the part of users who use the Internet is the security of data on the network.

An Electronic Commerce transaction is understood as the entire process of carrying out a commercial agreement, including the contact between both parties: client and company. The aspects that every commercial transaction must meet must be:

• The Authentication that guarantees us the legal or physical personality with which we communicate.

• Integrity, that is, that the content of the communication between both parties cannot be modified.

• Confidentiality, which consists of the guarantee that no unauthorized person can know the content of the communication.

WHAT PRECAUTIONS SHOULD BE TAKEN INTO ACCOUNT?

These are some of the precautions that we advise our clients to take:

• Do not provide anyone with the username or password.

• Do not write it down in easily accessible places: computer, agenda, etc.

• Always use our SSL security system.

• Always disconnect the browser session after having accessed a security zone or having entered the user or password into the system.

 

MODIFICATIONS TO THIS DATA PROTECTION INFORMATION

We will review and update the data protection information when there are changes in the legislation or in any of the procedures for the treatment of your personal information.

This data protection information was last reviewed and updated in March 2022.